Trained on your business knowledge. Your AI Receptionist answers every call 24/7, books appointments, captures job details so you can quote fast, and gets everything straight to you - set up and take calls within as little as 2 weeks.
Free consultation · No obligation · We reply within 24 hours
Half Your Calls Go To Voicemail
Free up your team from time spent waiting for answers and leaving voicemails, so they can focus on leads who are ready to engage.
What Happened To This Client's Calls
Wondering if AI can work for your business?
Chances Are , It Already Works In Yours.
Plumbing
Turn more urgent calls into booked jobs — even after hours.
Use Case: Answers when you can't, identifies urgent jobs, captures the customer's issue and location, and sends the details straight to you.
Electrical
Spend less time answering calls and more time on paying jobs.
Use Case: Handles incoming calls, filters out spam and sales calls, and captures the details of genuine electrical jobs for you to follow up.
Air-conditioning/HVAC
Stay on top of peak-season calls without adding office staff.
Use Case: Handles multiple enquiries during busy periods, captures the problem and customer details, and keeps new jobs moving while you're on site.
Solar
Capture and qualify new leads while they're still ready to buy.
Use Case: Collects key details like property type, energy needs and project timeframe, giving you what you need to prioritise and follow up with each lead.
Landscaping
Keep new enquiries coming in while you're busy on the tools.
Use Case: Captures the customer's job type, location, scope and preferred timing, so every enquiry is ready for you to quote or follow up.
Carpentry/Building
Capture every opportunity without stopping work to answer the phone.
Use Case: Collects project details, location, scope and timeframe from new enquiries, so you can quickly decide which jobs are worth following up.
One Platform. Every Product You Need.
Every product is custom-built for your business and connected through automation. No one-size-fits-all.
AI Sales Assistant
A natural-sounding AI voice agent that handles inbound and outbound calls — qualifying leads, completing workflows, and escalating to your team only when it matters.
- Inbound & outbound calls
- Smart transfer & escalation
- Transcripts & analytics
AI Customer Excellence
Your business never misses a call. Books appointments, captures leads, and routes enquiries 24 hours a day, seven days a week.
- 24/7 call answering
- Appointment booking & scheduling
- Lead capture & CRM sync
AI Chatbot
An intelligent chatbot trained on your knowledge base. Answers questions, qualifies visitors, and hands off to your team with full conversation context.
- Knowledge-base trained responses
- Lead capture & qualification
- Live agent handoff
AI Messaging Service
An intelligent messaging agent that can receive and send messages on your behalf.
- Lead capture & qualification
- Live agent handoff
Automation & Systems
We connect your AI to the systems you already run your business on — and build the ones you don’t have yet. CRMs, integrations, workflows, and notifications, all working together.
- Connects to your existing systems
- New CRMs, integrations & workflows built for you
- Automated notifications & handoffs
HOW IT WORKS
Up and Running in Three Steps
From kickoff call to live AI agent — we handle everything. No technical team needed on your side.
We Build & Train Your AI
We design a custom AI agent trained on your exact data — your products, FAQs, workflows, and tone of voice. No generic prompts, no off-the-shelf bots.
AI Handles the Volume
Your AI goes live across calls and webchat, handling enquiries 24/7, qualifying leads, booking appointments, and escalating to your team only when it truly matters.
You See Everything
A single dashboard gives you full visibility — transcripts, performance metrics, and outcomes. We manage, monitor, and continuously improve your AI so you never have to.
How We Compare to Other AI Providers
Not all AI is built the same. Here's what sets a custom-built system apart from generic, off-the-shelf AI.
Try Your AI Agent Free for 30 Days
- Your own custom-trained AI, built specifically for your business
- Live and taking calls in as little as 1-2 weeks
- Free consultation, free trial, no obligation
30-day trial · No obligation · We reply within 24 hours
GET IN TOUCH
Let's Talk
Book a free discovery call or send us a message. We'll get back to you within 24 hours.
info@custum.ai
+61 485 019 781
Suite 3, 16 Brodie-Hall Drive, Bentley, WA, 6102
Mon–Fri, 8am–4pm AWST